Terms & Conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Doneright Hostings relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Refund, return and cancellation policy
Fees: Payment for Doneright Hosting The payments are automatically taken from the customer’s debit or credit card via PayPal the number one online secure payment gateway. Payments will be taken once an agreement has been made between Doneright Hosting and the customer to proceed with the design and set up of the said customers website. Payments consist of the initial one time setup fee dependent on your chosen package + a recurring monthly fee for hosting the site. A domain name is included in the initial setup fee which covers the first year, Payments for registering domain names are made on a yearly basis. No refunds can be given once the domain name is ordered..
Other Fees: When choosing your package you will notice that each one comes with x amount of edits per month. If you should wish to have more edits done or any other work I.E adding content to your site after initial setup or your free edit is larger than 3 hours then our fee is £20.00 per hour.
Cancellation: You can cancel your package within 5 working days of your first payment but if your site has been fully customized and is up and running and there is no valid excuse as for the cancellation we have the right to bill you for the work carried out meaning you may only get a partial refund of the initial setup fee. (PLEASE NOTE AFTER 5 DAYS THERE IS NO REFUND OF SETUP FEE)
Hosting is charged monthly price is dependent upon your chosen package but there is no contract so you may cancel this at anytime. If you wish to cancel your monthly hosting, you should do so before your next monthly payment date. The website will remain online until the preceding monthly payment expires.
Refund requests should be made by email.
Your website will be set up and online within 4 weeks of you agreeing and paying for your package and providing the content for your site. It will be accessible using the domain name chosen/available during the setup process (For example, www.yourname.co.uk). A newly-registered or transferred domain name can take up to 72 hours to become fully active.
Moving Your Website
You are free to take your Doneright Hosting website to another host at any time. There will be a charge for moving your site from the our system and providing all the required files. The minimum charge is £300 which would cover most basic sites. An extra charge may be levied for more complicated sites. The exact cost for your site will be supplied on request.
Search Engine Optimisation
Like all reputable web design professionals, Doneright Hosting cannot guarantee that our sites will perform well in Google and other search engines or predict how long it will take for a site to get listed and/or to rank well. On initial setup we will do all the usual tweaks etc to help your sites SEO which for most users is fine. But if you need more in depth SEO to gain higher ranks then search the web for a reputable SEO specialist.